Health Matrix is always looking for talented people to join our growing team. Working with Health Matrix offers you the chance to contribute to transforming and advancing healthcare ecosystem via innovative digital health solutions, as well as, being part of a dynamic, innovative organization.
We have wide-range of client base in GCC and an increasingly diverse set of products and services, giving you the opportunity for a varied and challenging career. Whether you have a background in sales, marketing, implementation, technical or support services we would be delighted to hear from you. In the first instance, please forward your CV to career@healthmatrixcorp.com
Client Executive / HM/001/2023
Job Code: HM/001/2023 |
Job Title: Client Executive |
Location: Riyadh, Saudi Arabia |
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Job Description |
We are looking for a passionate Client Executive who will partner with our customers and ensure their long-term success. The Client Executive role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.
Client Executive responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Client Executive will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.
Ultimately, a successful Client Executive should collaborate with our sales team to achieve sales quotas and grow our business.
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Negotiate contracts and close agreements to maximize profit
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Working closely and collaboratively with customers to devise effective solutions
- Ensuring that the company’s product can deliver on the customer’s requirements
- Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
- Attends client meetings to conduct in depth discovery on the customer’s needs
- Delivers presentations both virtually and in person
- Response to RFPs
- Working closely with customers to understand and capture requirements
- Replying to customers following requests for information and proposal requests
- Producing detailed costings for customers and ensuring the contract is profitable
- Ability to learn new processes, tools and technologies(as required)
- Ability to work on multiple projects simultaneously
- Demonstrated ability to work in a team environment
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Qualifications
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- Proven work experience as an Account manager, Key account manager or other relevant experience
- Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experiance in software solutions selling
- Complex selling, account management
- Experiance within Saudi Arabia's Healthcare industry in MUST
- Excellent listening, negotiation and presentation skills
- Fluent in English language
- Minimum of 3 years’ experience in Healthcare industry
- Excellent verbal and written communications skills
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Additional Information
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All employees must be legally authorized to work in Saudi Arabia with valid and transferable IQAMA.
- Transferable Iqama
- Ability to travel within Saudi Arabia and GCC countries
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Apply Now
Senior Client Executive / HM/002/2023
Job Code: HM/002/2023 |
Job Title: Senior Client Executive |
Location: Riyadh, Saudi Arabia |
|
Job Description |
We are looking for a passionate Senior Client Executive who will partner with our customers and ensure their long-term success. The Senior Client Executive role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.
Senior Client Executive responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Senior Client Executive will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.
Ultimately, a successful Senior Client Executive should collaborate with our sales team to achieve sales quotas and grow our business.
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Negotiate contracts and close agreements to maximize profit
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Working closely and collaboratively with customers to devise effective solutions
- Ensuring that the company’s product can deliver on the customer’s requirements
- Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
- Attends client meetings to conduct in depth discovery on the customer’s needs
- Delivers presentations both virtually and in person
- Response to RFPs
- Working closely with customers to understand and capture requirements
- Replying to customers following requests for information and proposal requests
- Producing detailed costings for customers and ensuring the contract is profitable
- Ability to learn new processes, tools and technologies(as required)
- Ability to work on multiple projects simultaneously
- Demonstrated ability to work in a team environment
|
Qualifications
|
- Proven work experience as an Account manager, Key account manager or other relevant experience
- Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experiance in software solutions selling
- Complex selling, account management
- Experiance within Saudi Arabia's Healthcare industry in MUST
- Excellent listening, negotiation and presentation skills
- Fluent in English language
- Minimum of 6 years’ experience in healthcare industry
- Excellent verbal and written communications skills
|
Additional Information
|
All employees must be legally authorized to work in Saudi Arabia with valid and transferable IQAMA.
- Transferable Iqama
- Ability to travel within Saudi Arabia and GCC countries
|
Apply Now